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Privacy Policy

How UAB AutoKYC processes personal data for the website and its business relationships.

Last updated: 15 July 2026

This Privacy Policy explains how UAB AutoKYC processes personal data when you visit autokyc.com or interact with us in connection with our services.

1. Controller and contact details

UAB AutoKYC, company code 305247388, registered at Rinktinės str. 5, LT-09234 Vilnius, Republic of Lithuania, is the controller for the personal data described in this policy. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable law.

For privacy questions or to exercise your rights, email [email protected].

2. Processing roles for customer services

When UAB AutoKYC processes personal data for a customer’s use of an automated KYC, KYB, or related service, the customer normally determines the purposes and means of processing and is responsible for its own notices, lawful basis, and data-protection obligations. The applicable customer agreement and Data Processing Addendum govern that processing.

This policy applies where UAB AutoKYC acts as an independent controller, including for website, enquiry, recruitment, contract, payment, and internal business-administration data.

3. Purposes and retention

We may process personal data for the following purposes:

  • Support and advice. To answer enquiries and provide requested consultation. We may retain this data during the support interaction and for up to three years after the last contact, unless a longer period is required or permitted by law.
  • Recruitment. To assess a candidate’s qualifications, communicate during recruitment, keep recruitment records, and conclude an employment contract. Candidate data is processed until the relevant recruitment process ends. With separate consent, we may retain candidate data for future roles for up to 24 months.
  • Website operation. To operate and secure the website. See the Cookie Policy for more information about cookies and similar technologies.
  • Contracting and payment. To take steps before entering into a contract, manage contractual obligations, issue invoices, receive payments, and resolve related disputes. We may retain relevant contract and payment data for up to 10 years after the agreement ends, or longer where required by law.

If you do not provide the data necessary for a particular purpose, we may be unable to respond to an enquiry, consider an application, operate the website as intended, or take the requested contractual step.

4. Personal data we collect

Depending on how you interact with us, we may process:

  • Identity and professional details, such as name, represented company, and job title;
  • Contact details, such as email address, phone number, and business address;
  • Communication and usage data, such as correspondence, enquiry history, browser and device information, IP address, time zone, pages viewed, and links selected;
  • Recruitment data, such as CV, cover letter, education and qualification information, professional profile, and assessment information;
  • Contract and payment data, such as company, VAT, invoice, bank-account, payment, and payment-history details.

We do not knowingly process personal data of children where UAB AutoKYC acts as controller. If we learn that such data has been processed without an appropriate basis, we will take appropriate steps under applicable law.

5. Cookies and website analytics

We use necessary technologies to operate and secure the website. Optional analytics operate only after the relevant consent has been obtained where consent is required. Details of the categories, purposes, and current technologies are in the Cookie Policy.

We collect data directly from you when you contact us, use the website, apply for a role, or enter into a contract. We may also receive data from other sources where this is permitted by law.

We process personal data where at least one lawful basis applies, including consent, taking steps at your request before entering into a contract, performance of a contract, compliance with a legal obligation, or legitimate interests pursued by us or a third party.

7. Recipients and international transfers

We may disclose personal data to service providers that support business operations, including marketing, IT, recruitment, legal, finance, and communications. We may also disclose data where required by law or to protect legal rights.

We generally process data within the European Union or European Economic Area. If data is transferred outside those areas, we use a transfer mechanism or safeguard required by applicable law. Customer-service data may be subject to different arrangements under the relevant customer agreement and Data Processing Addendum.

8. Security

We use legal, organisational, technical, and physical measures intended to protect personal data against unauthorised or unlawful processing, accidental loss, misuse, destruction, disclosure, or damage. No transmission method or internet-based system can be completely secure. Please take care when sending confidential information by email or other electronic channels.

9. Your rights

Subject to applicable law, you may have the right to request access, rectification, erasure, restriction, portability, objection, or not to be subject to an automated decision. You may withdraw consent at any time without affecting processing carried out before withdrawal.

We may need to verify your identity before responding. We respond within the period required by applicable law and may extend that period where permitted by law. Requests that are manifestly unfounded or excessive may be refused or subject to a fee where permitted by law.

You may lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania if you believe your rights have been infringed.

10. Changes to this policy

We may revise this policy to reflect changes in business practices or legal requirements. The revised version takes effect when posted on this website. Changes to customer-service terms are governed by the relevant signed agreement.

For questions or requests, email [email protected].